Last updated: 22 March 2026
We collect information you provide directly (name, email, company), usage data (features used, AI generations), and technical data (browser type, IP address for security purposes). We do not sell your personal information.
We use your information to provide and improve the Service, process payments, send transactional emails, enforce our Terms, and analyse platform usage to improve features. We do not use your data to train AI models.
Your data is stored securely using Supabase (PostgreSQL) with row-level security. All data is encrypted in transit using TLS. We follow industry-standard security practices.
We use Stripe for payment processing, Supabase for database and authentication, Resend for transactional email, and OpenAI for AI features. Each provider handles data per their own privacy policies.
We use essential session cookies required for authentication. We do not use advertising or tracking cookies.
We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting support.
You have the right to access, correct, or delete your personal data. You may also request a copy of your data. Contact privacy@knownable.com for any data requests.
For privacy questions or data requests, contact us at privacy@knownable.com.